On November 7, 2025, LINEURA UKRAINE LLC and SLON CREDIT LLC joined the Memorandum on Responsible Lending. This increases the number of financial companies that support the principles of ethical, transparent, and socially responsible lending aimed at protecting consumer rights, developing the market, and increasing trust in the non-banking sector. The memorandum is based on key approaches defined by the Association of Ukrainian Banks and non-banking financial institutions.
Strengthening self-regulation and forming civilized market rules
The accession of new participants confirms the market's readiness for self-regulation, reducing “gray” practices, and moving away from unscrupulous lending models.
The AUB plays a key role in this process as an open platform that brings together banks and financial companies to develop common rules and standards aimed at:
What the Memorandum on Responsible Lending entails
By joining the Memorandum, a company confirms its willingness to act transparently and responsibly in the field of consumer lending. This primarily involves providing customers with complete and understandable information about loan terms, the cost of using funds, and the possible consequences of default, as well as complying with the 1% daily rate limit.
Companies joining the initiative undertake to assess the creditworthiness of borrowers using risk-based approaches in order to prevent excessive debt burdens and the issuance of loans in cases of high risk of default. In cases of financial difficulties, clients will be provided with advisory support and the possibility of considering debt restructuring mechanisms.
An important component of the Memorandum is ethical interaction with borrowers, in particular when settling overdue debts. The document also emphasizes the development of financial literacy among the population, the introduction of modern digital solutions, and the expansion of access to financial services for various categories of citizens, which contributes to strengthening financial inclusion and trust in the non-banking sector.
AUB – a platform for consolidation and development of the financial market
The Association of Ukrainian Banks continues to expand the circle of participants in the Memorandum and invites financial companies to join the initiative. AUB provides methodological and informational support, organizes training programs, promotes dialogue with the regulator, and implements international standards of responsible lending.
The growing number of participants in the Memorandum demonstrates the market's readiness to establish fair and transparent rules of the game. Self-regulation, ethical lending, and shared responsibility are the path to stable market development and strengthening public trust. The Memorandum remains open to financial institutions that share its values and commit to adhering to its principles.
