AUB partners news

BISBANK has received the prestigious “Leader in Personalized Customer Solutions” award from the Banker Awards 2024, confirming its commitment to innovative service and development of partnerships with customers, the bank's press servicereports .

The bank became the winner due to a deep understanding of customer needs and an individual approach, which makes it a reliable partner for businesses and individuals, the statement said.
According to BISBANK CEO Viktoriia Ruda in an exclusive interview with Banker.ua, the bank's strategy is based on close communication with customers, adaptation of products to their needs and anticipation of financial requests. The team actively analyzes data and conducts surveys to identify hidden needs and offer customers flexible deposit and loan terms and favorable exchange rates, ensuring a high level of satisfaction and loyalty.

As part of its further development, BISBANK plans to automate personalization processes using the latest technologies, launch a personalized cashback service and expand the range of financial products for different customer segments. The bank will also develop partnership lending programs in areas important to society, such as medicine, thereby contributing to the stability and growth of the client business..